Last Updated: 7 November 2024

At BEMSS (Building Energy Management Systems Specialists), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data. By using our website and services, you agree to the terms set out in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

Business Information: If you represent a business, we may collect additional information necessary to provide our services.

Personal Identification Information: Name, email address, phone number, and postal address when you voluntarily provide it to us.

Technical Information: Information about your use of our website, such as IP address, browser type, pages visited, and time spent on the site.

2. How We Collect Your Information

We collect information in various ways:

• • Directly from You: When you fill out a form, contact us, or engage our services.

• • Automatically: Through cookies and similar technologies to improve your experience on our website.

3. How We Use Your Information

We use the information we collect to:

• • Provide and improve our services.

• • Respond to inquiries and communicate with you.

• • Send you updates, newsletters, or promotional content, if you have opted in.

• • Analyse and enhance the performance of our website and services.

• • Comply with legal obligations and protect our rights.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data with:

• • Service Providers: Trusted partners who assist us in operating our website and providing our services, under strict data protection agreements.

• • Legal Authorities: If required by law or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Data Rights

You have the right to:

• • Access Your Information: Request a copy of the personal data we hold about you.

• • Rectify Inaccurate Data: Correct any errors in your information.

• • Delete Your Data: Request the deletion of your personal data, subject to certain legal conditions.

• • Restrict Processing: Limit how we use your data in specific circumstances.

• • Data Portability: Receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at enquires@bemss.co.uk.

7. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and analyse site traffic. You can control cookies through your browser settings.

For more information, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Changes to Our Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review our policy periodically.

10. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

• • Email: info@bemss.co.uk

• • Phone: +44204 577 2025

• • Postal Address: 124 City Road, London, EC1V 2NX, England